Terms of service

Last updated: July 8, 2026

Overview

Welcome to WARSUN.

The terms “we,” “us,” and “our” refer to WARSUN. WARSUN operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a secure and reliable shopping experience.

WARSUN is powered by Shopify, which enables us to provide our online store and services to you.

These Terms of Service, together with any policies referenced in these Terms, explain your rights and responsibilities when you visit our website, use our services, place an order, or otherwise interact with WARSUN.

By visiting, browsing, purchasing from, or using our website and services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not use our website or services.

Section 1 - Access and Account

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for your minor dependent to use this website under your supervision.

To place an order or use certain services, you may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and phone number.

You agree that all information you provide to WARSUN is accurate, current, and complete. You are responsible for keeping your account login information secure and for all activity that occurs under your account.

You may not transfer, sell, assign, or allow another person to use your account without authorization.

Section 2 - Our Products

WARSUN sells lighting products, including flashlights, headlamps, work lights, camping lights, and related accessories.

We make reasonable efforts to display product descriptions, images, specifications, prices, and availability accurately. However, product colors, appearance, and packaging may vary slightly depending on your device screen, lighting conditions, production batch, or product updates.

Product information, specifications, availability, and prices may change without notice. We reserve the right to modify, discontinue, limit, or remove any product at any time.

Some WARSUN products may contain rechargeable lithium batteries. Customers should use products according to the product instructions, safety labels, and applicable laws. Do not misuse, disassemble, modify, overcharge, burn, puncture, or expose battery products to unsafe conditions.

Section 3 - Orders

When you place an order on our website, you are making an offer to purchase the selected product or products.

WARSUN reserves the right to accept, reject, cancel, or limit any order at our discretion, including orders that appear to be fraudulent, inaccurate, incomplete, unavailable, incorrectly priced, or otherwise problematic.

Your order is not accepted until we confirm the order and process payment.

Please review your order carefully before submitting it. Once an order has been accepted or shipped, we may not be able to cancel or modify it.

If we make a change to or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time of purchase.

You agree that products purchased from WARSUN are for personal, household, business, or lawful use and not for unauthorized resale, export, or illegal activity.

Section 4 - Prices, Taxes, and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, as reflected in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, customs duties, import fees, or other local charges.

You agree to provide accurate and complete billing, payment, and account information for all purchases. You also agree to promptly update your information if it changes.

You confirm that you are authorized to use the payment method provided and that the payment information submitted is true, correct, and complete.

Section 5 - Shipping and Delivery

Shipping and delivery are handled according to our Shipping Policy.

WARSUN currently offers free shipping on eligible orders to the countries and regions available at checkout. Available shipping destinations, shipping methods, and estimated delivery times are shown at checkout.

Most orders are processed within 3 business days, Monday through Friday, excluding holidays.

Orders are fulfilled Monday through Friday. Our daily order cutoff time is based on local warehouse time. Orders placed after the cutoff time, on weekends, or on holidays may begin processing on the next business day.

After processing and shipment, transit time is usually 3 to 5 business days. The estimated total delivery time is usually 6 to 8 business days, including order handling time and carrier transit time.

Delivery times are estimates and are not guaranteed. Delivery may be delayed due to carrier issues, customs processing, local delivery conditions, weather, holidays, address issues, or other circumstances outside our control.

For full details, please review our Shipping Policy.

Section 6 - Returns, Refunds, and Exchanges

Returns and refunds are handled according to our Return & Refund Policy.

WARSUN accepts return requests within 30 days after delivery for eligible items.

For non-defective returns, the item must be unused or opened only for inspection and basic indoor testing. The item must be clean, undamaged, free of scratches or signs of outdoor use, and returned with all original packaging, manuals, charging cables, accessories, tags, and proof of purchase.

For defective, damaged, missing parts, or incorrect items, please contact us so we can review the issue and provide an appropriate solution.

Approved returns must be sent back by mail. If a return label is provided, it may need to be downloaded and printed.

WARSUN does not charge a restocking fee for approved returns.

We do not directly process product exchanges as a standard service. If you need a different model or product, the fastest option is to return the original item first, then place a new order after the return is accepted.

For full details, please review our Return & Refund Policy.

Section 7 - Warranty and Product Support

WARSUN warranty and product support are handled according to our Warranty Policy.

Warranty coverage may vary depending on the product type, issue, and purchase details. Warranty support does not cover misuse, unauthorized modification, improper charging, damage caused by accidents, normal wear and tear, or use that does not follow product instructions.

For warranty questions, product issues, or troubleshooting support, please contact us at support@warsun.com.

Section 8 - Intellectual Property

All content on this website, including text, images, graphics, videos, product information, logos, designs, trademarks, icons, page layouts, and other materials, is owned by WARSUN, its affiliates, licensors, or service providers, unless otherwise stated.

You may use the website for personal, lawful, and non-commercial purposes only.

You may not copy, reproduce, modify, distribute, sell, publish, display, transmit, scrape, or exploit any part of the website or its content without prior written permission from WARSUN.

WARSUN names, logos, product names, slogans, and designs are trademarks or brand assets of WARSUN or its affiliates. You may not use them without written permission.

Shopify names, logos, product names, and service names are trademarks of Shopify. Other names, logos, and trademarks belong to their respective owners.

Section 9 - Optional Third-Party Tools

Our website may provide access to third-party tools, apps, payment services, shipping services, analytics, or other features that are not owned or controlled by WARSUN.

These third-party tools are provided “as is” and “as available.” We do not control and are not responsible for third-party tools, websites, services, or their policies.

Your use of third-party tools is at your own risk and may be subject to the terms and policies of the third-party provider.

Section 10 - Third-Party Links

Our website may contain links to third-party websites, platforms, payment services, shipping carrier websites, social media pages, or other online services.

WARSUN is not responsible for the content, accuracy, security, privacy practices, or policies of third-party websites.

If you access third-party websites, you do so at your own risk. Please review their terms and privacy policies before using them.

Section 11 - Relationship with Shopify

WARSUN is powered by Shopify, which helps us operate our online store and provide services to customers.

Any sales and purchases made through our store are made directly with WARSUN. Shopify is not responsible for the products sold by WARSUN, the order fulfillment process, customer service, product issues, or any claim arising from a purchase made from WARSUN.

By using our website, you acknowledge that Shopify is not responsible for any aspect of the sales transaction between you and WARSUN.

Section 12 - Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Because our store is powered by Shopify, Shopify may also collect and process certain personal information related to your use of the website and checkout.

Please review our Privacy Policy for more information.

Section 13 - Feedback, Reviews, and User Content

If you submit reviews, comments, photos, videos, suggestions, ideas, feedback, or other content to WARSUN, you grant WARSUN a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, display, distribute, and promote that content for business, marketing, customer service, product improvement, or other lawful purposes.

You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party.

You may not submit content that is false, misleading, unlawful, abusive, defamatory, obscene, threatening, spam, or harmful to WARSUN, our customers, or any third party.

We may remove, edit, or refuse to display user content at our discretion.

Section 14 - Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, images, pricing, promotions, shipping information, availability, or other details.

We reserve the right to correct errors, update information, cancel orders, or change inaccurate information at any time without prior notice, including after an order has been submitted.

If an order is affected by a pricing or product information error, we may contact you before processing, adjust the order, or cancel the order and issue a refund where applicable.

Section 15 - Prohibited Uses

You may use our website and services only for lawful purposes.

You agree not to use the website or services:

For any illegal, fraudulent, harmful, abusive, or malicious purpose.

To violate any applicable law, regulation, rule, or ordinance.

To infringe or violate the intellectual property rights, privacy rights, or other rights of WARSUN or any third party.

To submit false, misleading, or inaccurate information.

To upload or transmit viruses, malware, harmful code, or disruptive technology.

To spam, phish, scrape, crawl, hack, attack, or interfere with the website or services.

To impersonate another person or entity.

To collect personal information from other users.

To bypass security features, access controls, robot exclusion rules, or other protective measures.

To resell, exploit, copy, or misuse the website or services without authorization.

We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated.

Section 16 - Automated Tools and Agents

You may not use automated tools, bots, scrapers, crawlers, AI agents, or other automated systems to access, copy, extract, monitor, purchase, or interact with our website in a way that violates these Terms, bypasses security measures, disrupts normal website operation, or places an unreasonable load on our systems.

We may limit or block automated access at any time.

Any automated system that accesses our website must clearly identify itself and comply with applicable laws, technical instructions, robots.txt rules, and any instructions provided by WARSUN.

Section 17 - Termination

We may suspend or terminate your access to the website or services at any time if we believe you have violated these Terms, used the website unlawfully, created risk for WARSUN or others, or engaged in activity that may harm our business, customers, systems, or partners.

Termination does not affect rights or obligations that arose before termination.

Sections related to intellectual property, feedback, privacy, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive will continue to apply.

Section 18 - Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, WARSUN does not guarantee that the website or services will be uninterrupted, secure, error-free, accurate, complete, or available at all times.

Except as expressly stated in our product descriptions, Warranty Policy, or applicable law, WARSUN disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow limitations on certain warranties, so some of these limitations may not apply to you.

Section 19 - Limitation of Liability

To the fullest extent permitted by law, WARSUN, its affiliates, employees, directors, officers, agents, contractors, service providers, licensors, and partners will not be liable for any indirect, incidental, special, punitive, consequential, or similar damages arising from your use of the website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Section 20 - Indemnification

You agree to indemnify, defend, and hold harmless WARSUN, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from:

Your breach of these Terms.

Your violation of any law or regulation.

Your violation of the rights of any third party.

Your misuse of the website, services, or products.

Your submitted feedback, reviews, or other user content.

Section 21 - Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed from these Terms.

The remaining sections will continue to be valid and enforceable.

Section 22 - Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not mean we waive that right or provision.

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty Policy, and any other policies posted on our website, make up the entire agreement between you and WARSUN regarding your use of the website and services.

Section 23 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

WARSUN may transfer or assign these Terms, our rights, or our obligations without notice or consent where permitted by law.

Section 24 - Governing Law

These Terms of Service and any separate agreements between you and WARSUN are governed by the laws applicable in the jurisdiction where WARSUN is headquartered, without regard to conflict of law principles.

Where permitted by law, you agree that disputes will be handled by the courts located in the jurisdiction where WARSUN is headquartered.

Section 25 - Changes to These Terms

We may update, change, or replace these Terms from time to time.

The latest version will be posted on this page with the updated “Last updated” date.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

Section 26 - Contact Information

Questions about these Terms of Service should be sent to us at:

WARSUN
Email: support@warsun.com
Phone: +1 767-560-8286
Address: 12367 Barringer St, South El Monte, CA 91733, United States